Lit Event Tickets This company has been verified by this domain - www.liteventtickets.com

Los Angeles, United States

Job Title
Customer Service Representative
Experience
Junior
Vacancies
5
Location
Chicago, United States
Job Type
Contractual On-site
Deadline
10 October, 2021

Company Description

Lit Event Tickets (DBA) is a full-service ticket brokerage operating out of the Los Angeles area for over 9 years. We focus on procuring premium inventory to the best events in order to provide supply to the secondary market. We identify market opportunities and try to utilize them. We are 100% remote. We have all sorts of personal network and technological needs to develop and are always looking for people who want to make money to help us!

Skills
  • Customer Experience

Overview

Our ticket brokerage has been growing uncontrollably! As such we are looking for self-starters who can work from home. The harder you work, the more you earn! â€‹

We are looking for a Customer Service Representative who has some excellent customer service skills and gets along well with others. A love for entertainment is a must.​

Responsibilities for Customer Service Representative:

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Place or cancel orders.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade custom

Apply now for unlimited earning potential! â€‹