- Customer Experience
Lit Event Tickets This company has been verified by this domain - www.liteventtickets.com
Los Angeles, United States
Job Title
Customer Service Representative
Experience
Junior
Vacancies
1
Location
Los Angeles, United States
Job Type
Contractual On-site
Deadline
30 November, 2021
Company Description
Lit Event Tickets (DBA) is a full-service ticket brokerage operating out of the Los Angeles area for over 9 years. We focus on procuring premium inventory to the best events in order to provide supply to the secondary market. We identify market opportunities and try to utilize them. We are 100% remote. We have all sorts of personal network and technological needs to develop and are always looking for people who want to make money to help us!
Skills
Overview
Come join our team! Our business growth is exciting and providing all sorts of opportunities for financial rewards for you! You must have a love for concerts and live events. Apply today!
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions